Satisfaction In the Use Of Microsoft Outlook Program Of The Credit Card Division Personnel At Bangkok Bank Public Company Limited, Head Office

Abstract

These purposes of this study were 1) to study the satisfaction in the use of Microsoft outlook program of the credit card division personnel Bangkok Bank Public Company limited, head office by gender, age, education and current working experience 2) to comparison satisfaction in the used of Microsoft outlook program of the credit card division personnel Bangkok Bank Public company limited, head office by gender, age, education and working experience. The population used in this research were 150 credit card division personnel Bangkok Bank Public Company limited, head office. research tools was a questionnaire and bring an information by statistics package with software frequency percentage, averages, and standard deviation. The conclusion result of research were:
1) The credit card division personnel mainly were female aged 21-30 years completed a bachelor's degree. He has worked in the current position in 1-5 years.
2) The credit card division personnel satisfaction with the Microsoft outlook program was at strongly level.
3) Satisfaction of the credit card division personnel classified by gender, age, education, and current working experience were not difference.